Perfumania
Reviews and Complaints
Fake Hanae
I go in and I buy 2 burberry large bottles, $75 sale and second for $15 or something, Also a bottle of KK Reaction Thermal $20 on sale, and Hanae Mori $75 on sale, all for $201.00. Get home Open reaction and smell light but hey, its Kenneth Kole they're not exactly top shelf.
I get to the Hanae, and 30 min later I'm sniffing myself like an *** with not much left to sniff. I'm returning the 2 burberrys and they got me for 100 dollars. I WILL be calling corporate tomorrow hopefully I'll just have lost the Reaction Money which was 20 and a hard lesson.
But more than likely 100 dollar loss. Disgusting.
Never again...and i'll be telling everyone i know about them!
Preferred solution: Full refund
Perfumania - Cologne Review from Arlington, Texas
Pirate knock offs
- Spending my money with them
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Verified Reviewer | Salem, OregonPerfume Review
Do not buy from Perfumania
Preferred solution: Let the company propose a solution
Employee Review
Perfumania - Mont Blanc Individuel Review from Golden Glades, Florida
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Verified Reviewer | Salem, OregonPerfume Review
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Verified Reviewer | Salem, OregonReturn Policy Review
Ripped off at Perfumania at Orlando Outlet Store in Florida
Preferred solution: Let the company propose a solution
Bad Product
- Quality of product
Perfume Review
Perfumania Customer Care Review
Lost order
I ordered my husband a couple of bottles of cologne for his birthday on 07/16/2014 and paid for my order to be shipped in 2-3 days a week later I find out that my order was lost. When contacting Perfumaina I was advised that there is nothing they can do because they are not the ones that lost my order.
I requested to have my ordered delivered free of charge and they told me that I would have to wait until UPS locates the package or advises them that the package is lost. Really, so its not about having a satisfied customer its about placing the blame on UPS.
They are the ones that contract with UPS not me. I feel they should be responsible and send me another order now instead of making me wait but oh, I'm just a paying customer and what I think is irrelevant...lol joke, joke, joke
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You probably just purchased the eau de toilette at Perfumania when you are used to using the eau de perfum. There is a difference.
Doesn't mean it's fake.
Burberry is also available in the two different strengths. Cross-reference what you usually use with what you are buying and you will be a happier customer.