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I was visiting Vegas and coming from Canada. I placed a order online and had it delivered to the store out the outlet mall.

Received conformation from UPS it was delivered and went to the store to pick it up when I arrived. She told me absolutely nothing has been delivered. I called customer services and she checked into and said the person name that signed for it does not work there. Suggest I walk around the mall as ask if anyone else at another store may have it!

ARE YOU KIDDING ME! I work in customer service if I said that I would be unemployed! After several weeks with them saying not sure what they can do and me being in Canada they did finally credit my credit Card IT WAS RIDICULOUS what I went through. One person was helpful during this whole ordeal and the worst was ANNA.

The helpful person was JOSIE FELICIANO, she was aware of the situation because they did call her to see if she received it.

She was AMAZINGLY HELPFUL. Hate Perfumania but would go back to her and her alone for any purchases.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Location: 7400 S Las Vegas Blvd, Las Vegas, NV 89123, USA

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