Product: Perfumania Customer Care Clear all filters (0 of 9 reviews match)
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Perfumania - In Stock.....oh wait, we'll cancel your order

RUN away from this "vendor".....you will never get your items you order and if you do it will be weeks! Had 3 items/2 orders canceled AFTER the customer service rep stated it was "In Stock"....only to get an email the next day that it was not. And then they blame it on inventories....you JUST had it in stock. Then they will be gracious to offer a $10 off $60 purchase......you can get this anywhere by just signing up your email. Again....RUN!!!!
1.5
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Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
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Perfumania Customer Care
#1429060
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I was visiting Vegas and coming from Canada. I placed a order online and had it delivered to the store out the outlet mall. Received conformation from UPS it was delivered and went to the store to pick it up when I arrived. She told me absolutely nothing has been...
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Perfumania Customer Care
#1357872
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Went in today at outlet location in Lake Elisnore, was two employees on Black Friday sales.No one greeted as people came in, no I'll be with you in a minute. Absolutely, nothing. People standing around, some at counters and others trying samples. With the amount of...
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2.5
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Perfumania Customer Care
#1136633
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Perfumania Customer Care Review

Waited to purchase a $76 bottle of perfume and young sales associate never asked to help me. Told my daughter never shop where people are not welcoming there are a million other places to purchase perfume with excellent customer service.
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Perfumania Customer Care
#971292
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Today i visit perfumania again last time i but two fragrances 212 men and romance ysl And i switch from Macys to here just cause of good customer services But today i again visit staten island mall I buy two fragrance givenchy hot corture and gucci bamboo i m perfume...
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Perfumania Customer Care
#937664
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Macy's employee says go check Perfumania and see if they have it. I was pretty shocked that she advised me to go to a competitor and I chuckled. The lady then says oh yeah, I shop there too. They have a lot of fragrances we no longer sell. I said okay, good point. I...
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5.0
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Perfumania Customer Care
I liked
  • Sales associate who helped me
#933089
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I had 2 items in my cart and upon signing in, somehow, a 3rd item was mysteriously added.The total checkout prior to finalizing was $91.91 and then jumped to over $130 when I finalized. I emailed their customer service immediately, asking for the erroneous item to be...
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1.0
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Perfumania Customer Care
#898214
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Perfumania Customer Care Review

Horrible customer service. The representative actually hung up on me. Did not do business with them stick with Dillard's, macys etc I called to get my tracking number and the guy told me I need to check online and they haven't even refunded me my money. I will be contacting my bank
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Perfumania Customer Care
#573470
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I went into a Perfumania in Michigan to exchange a perfume I got for a gift, because they didn't have the scent that I wanted in the store, they told me no problem, we'll put the balance on a gift card so you can use it to buy the perfume online at...
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Perfumania Customer Care
#219498
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