Product: Perfumania Customer Care Clear all filters (0 of 7 reviews match)
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Went in today at outlet location in Lake Elisnore, was two employees on Black Friday sales.No one greeted as people came in, no I'll be with you in a minute. Absolutely, nothing. People standing around, some at counters and others trying samples. With the amount of...
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2.5
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Perfumania Customer Care
#1136633
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Perfumania Customer Care Review

Waited to purchase a $76 bottle of perfume and young sales associate never asked to help me. Told my daughter never shop where people are not welcoming there are a million other places to purchase perfume with excellent customer service.
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Perfumania Customer Care
#971292
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Today i visit perfumania again last time i but two fragrances 212 men and romance ysl And i switch from Macys to here just cause of good customer services But today i again visit staten island mall I buy two fragrance givenchy hot corture and gucci bamboo i m perfume...
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Perfumania Customer Care
#937664
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Macy's employee says go check Perfumania and see if they have it. I was pretty shocked that she advised me to go to a competitor and I chuckled. The lady then says oh yeah, I shop there too. They have a lot of fragrances we no longer sell. I said okay, good point. I...
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5.0
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Perfumania Customer Care
I liked
  • Sales associate who helped me
#933089
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I had 2 items in my cart and upon signing in, somehow, a 3rd item was mysteriously added.The total checkout prior to finalizing was $91.91 and then jumped to over $130 when I finalized. I emailed their customer service immediately, asking for the erroneous item to be...
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1.0
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Perfumania Customer Care
#898214
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Perfumania Customer Care Review

Horrible customer service. The representative actually hung up on me. Did not do business with them stick with Dillard's, macys etc I called to get my tracking number and the guy told me I need to check online and they haven't even refunded me my money. I will be contacting my bank
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Perfumania Customer Care
#573470
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I went into a Perfumania in Michigan to exchange a perfume I got for a gift, because they didn't have the scent that I wanted in the store, they told me no problem, we'll put the balance on a gift card so you can use it to buy the perfume online at...
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Perfumania Customer Care
#219498
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